Privacy policy

What we collect

When you order Sugar Control we collect what fulfillment requires: your name, shipping address, email, phone number, and order contents. Payment card numbers are entered on our payment processor's encrypted checkout and never touch our servers. When you email support, we keep the correspondence with your order record.

How we use it

Order data is used to ship your package, send its confirmation and tracking emails, honor the guarantee, and answer support requests. We send a single post-delivery review invitation. We do not sell or rent personal information, and we do not run third-party advertising trackers on this site.

Who touches it

Three categories of processors handle slices of your data on our behalf: the payment processor, the shipping carrier, and our email service. Each receives only what its task requires and is bound by its own compliance obligations.

Retention and your choices

Order records are retained for seven years to satisfy tax and consumer-protection rules; support threads are retained for two. You may request a copy or deletion of your personal information at any time by writing to support@buysugarcontrol.com from the address on the order; we answer within 30 days. Transactional emails cannot be opted out of while an order is active, and anything promotional carries an unsubscribe link.

Cookies

The store uses a small number of first-party cookies for cart state and basic, aggregate traffic measurement. No cookie on this site identifies you personally to any advertising network.